Four Seasons Hotel Hangzhou At West Lake

$$$$||View on mapHangzhou, China5 Lingyin Road, Hangzhou, China, 310013|
9.6
Perfect
|75 photos
Check rooms and rates
Check-in
Select date
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Four Seasons Hotel Hangzhou At West Lake
5 Lingyin Road, Hangzhou, China, 310013·View on map
$$$$
Overall Score
Perfect
9.6Perfect
Free WiFi10.0
Comfort9.8
Cleanliness9.7
Location9.7
Staff9.7
Who stays here
Families54%
Couples25%
Groups13%
Solo7%

Overview

Overall Score
Perfect
9.6Perfect
Free WiFi10.0
Comfort9.8
Cleanliness9.7
Location9.7
Staff9.7
Who stays here
Families54%
Couples25%
Groups13%
Solo7%

5-star luxury hotel at the edge of UNESCO World Heritage West Lake with exclusive boat rides and award-winning cuisine

Location & Setting

Four Seasons Hotel Hangzhou At West Lake sits in the northwest corner of West Lake, a UNESCO World Heritage site. The hotel is a 10-minute walk from the West Lake Impression show theatre and a 20-minute drive from Hangzhou Railway Station. Guests have direct access to traditional Chinese gardens and waterways within the property, with Lingyin Temple and Leifeng Pagoda nearby.

Rooms & Accommodations

The hotel offers 81 rooms and villas with satin embroidery on which traditional Chinese flowers and birds are painted. Each soundproofed room has a sitting area with an easy chair, sofa, writing desk, and a flat-screen TV. Private bathrooms include a bathtub, separate glass shower with rainshower, and a large basin vanity with a television.

Dining

Jin Sha restaurant serves Hangzhou, Shanghai, and Cantonese cuisine under Executive Chef Wang Yong, who has international recognition. The restaurant is noted in guest reviews as a Michelin-recognized dining experience. WL Bistro offers continental cuisine, while the lobby lounge provides afternoon tea and cocktails.

Wellness & Recreation

The hotel has an imperial-style indoor pool flanked by nature-inspired artwork. The spa offers body treatments, facials, foot massages, and full body massages using local traditions. Guests can use the fitness center, rent complimentary bicycles for West Lake exploration, or join tai chi sessions in the gardens.

Services & Family

The concierge team organizes excursions with ticketing services and can arrange private boat rides from the hotel's dock on West Lake. For families, there is a kids' outdoor play area, babysitting, and children's amenities such as diapers and baby tubs upon request. Guests also receive complimentary scheduled weekend shuttles to Lingyin Temple at 8:00am, 12:00pm, and 3:00pm.

  • Awards: Four-Star Award by Forbes Travel Guide
  • Location: At the edge of West Lake, near Lingyin Temple
  • Rooms: 81 rooms and villas with traditional Chinese decor and garden views
  • Dining: Award-winning Jin Sha restaurant crafted by Executive Chef Wang Yong
  • Experiences: Private boat rides and culinary discovery tours from the hotel's dock
  • Wellness: Spa with local traditions, tai chi, and an imperial-style indoor pool
  • Family: Kids' club, babysitting, and outdoor play equipment
Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of CNY 336.0 per person. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Chinese
Building
Year renovated:2010
Number of rooms:80
Price calendar
Check availability and prices for your dates now!

Rooms and availability

One-Bedroom King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
One Room King Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Garden view
  • Private bathroom
  • Non-smoking
Lagoon One-Bedroom King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Garden view
  • Shower
  • Private bathroom
Show 7 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Facial

Full body massage

Beauty treatment

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage
  • Foot massage
  • Shallow end

Room view

  • Garden view
  • Courtyard view
  • Pond view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Four Seasons Hotel Hangzhou At West Lake

💵 Lowest room price 581 £
📏 Distance to centre 3.4 km
✈️ Distance to airport 33.1 km
🧳 Nearest airport Hangzhou Xiaoshan International, HGH

Location

5 Lingyin Road, Hangzhou, China, 310013
Address
The address has been copied.
5 Lingyin Road, Hangzhou, China, 310013
Map view
5 Lingyin Road, Hangzhou, China, 310013
  • City landmarks
  • Nearby
  • Restaurants
80 Beishan Rd
Yue Fei Temple
460 m
Marina
Su Causeway
460 m
89 Beishan Rd
Quyuanfenghe
460 m
China
Tomb of Yue Fei
460 m
Restaurant
WL Bistro
260 m
Restaurant
Starbucks
1.3 km
Restaurant
Lou WaiLou
1.4 km
Restaurant
Amigo Restaurant & Bar
900 m

Reviews of Four Seasons Hotel Hangzhou At West Lake

The essence·from guest reviews·past 2 years

We read 202 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.9/ 5
30 reviews
9.6/ 10
130 reviews
4.8/ 5
20 reviews
9.5/ 10
22 reviews

FAQ about Four Seasons Hotel Hangzhou At West Lake

How far is Four Seasons Hotel Hangzhou At West Lake from the city centre?
Four Seasons Hotel Hangzhou At West Lake is located in a cultural district.
What interesting sites can I visit not far from Four Seasons Hotel Hangzhou At West Lake hotel?
Guests of Four Seasons Hotel Hangzhou At West Lake hotel can visit Impression Westlake (a minute's walk from the accommodation), or Quyuanfenghe placed 6 minutes' walk away.
What are our dining options during the stay at Four Seasons Hotel Hangzhou At West Lake hotel?
Guests of Four Seasons Hotel Hangzhou At West Lake hotel can dine just outside the property in a highly rated-9/10 according to reviews-restaurant Jin Sha offering Chinese cuisine.
Can I have breakfast at Four Seasons Hotel Hangzhou At West Lake?
Yes, guests can enjoy breakfast, served daily in the restaurant of Four Seasons Hotel Hangzhou At West Lake.
What time is check-in and check-out at the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in Four Seasons Hotel Hangzhou At West Lake hotel?
At Four Seasons Hotel Hangzhou At West Lake hotel, you can pay using Visa, Mastercard, and American Express.
What room types are available at Four Seasons Hotel Hangzhou At West Lake?
Villa, Queen Suite, and Premier Twin Room are among the room types available at Four Seasons Hotel Hangzhou At West Lake.
Which amenities are included in the rooms at the hotel?
All suites at the hotel boast sound-proofed windows and a sofa set and a work desk as well as private bathrooms furnished with a hairdryer, bathrobes, and a separate toilet.
Is the staff at Four Seasons Hotel Hangzhou At West Lake hotel multilingual?
Yes, the staff of Four Seasons Hotel Hangzhou At West Lake hotel speaks Chinese and English.
Does the hotel offer facilities for business travellers?
The hotel conveniently features banquet and meeting facilities, and a xerox as well as a business centre on-site.
Which facilities are available in the hotel?
The hotel is equipped with currency exchange and a cash machine as well as a safety deposit box and 24-hour security for safety purposes.
What spa facilities does Four Seasons Hotel Hangzhou At West Lake offer?
Pampering amenities in Four Seasons Hotel Hangzhou At West Lake include a treatment room, a Jacuzzi, and an indoor pool.
Is there a swimming pool in Four Seasons Hotel Hangzhou At West Lake hotel?
Yes, Four Seasons Hotel Hangzhou At West Lake hotel features a swimming pool.
Which children services are provided at the hotel?
For guests staying at the hotel with their children, babysitting will be extremely useful.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room